4. Objection Handling
20% of objections appear in 80% of your conversations with prospects.
Most of them come down to the same things: they want to protect their time, money and status. They're not REAL objections but rather polite ways of telling you to leave them alone.
Build & rehearse strong rebuttals for classics such as "I'm not interested", "We already have a vendor", "call me in 6 months" etc.
A handful of strong rebuttals will go a long way!
5. Discovery
20% of discovery questions will bring 80% of the insights you need.
Discovery is such a daunting task for most salespeople. It's also where the most mistakes happen.
Every sales cycle comes down to the same questions asked in different ways:
- What are their top goals?
- What are the top initiatives to reach those goals?
- What are the obstacles that are in the way?
- What is the Cost Of Inaction (COI)?
- etc.
A/B test different questions and keep a log file of the best ones.
6. Demo
20% of your product features create 80% of customer value.
Start every demo with your number 1 feature to create a Wow effect. Then, reverse-engineer a click path that got you there.
This is the opposite of what most sellers do. They get lost in the weeds of their tool, make it overly complex and lose their audience along the way.
7. Time Management
80% of your results can be achieved in 20% of your time.
You have 2 jobs as a seller: generating pipeline (prospecting) and progressing pipeline (running sales cycles). You should be spending 80% of your time on these 2 activities!
Example day: 8-11am prospecting (block this time), 11-12pm internal meetings or admin, 12-1pm lunch, 1-4pm customer meetings, 4-5pm internal meetings or admin
Final takeaway:
The key to success in sales is focus + taking massive action.
Don't fall victim to distraction & perfectionism.
If you need help hitting your quota, there’s 2 ways I can help you:
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